Have a question about your JingXiang pens or stationery — or about an order you've placed? We'd love to help.
Email us anytime at service@jingxiang-trade.com, and a member of our support team will get back to you within one business day. (Around the holidays or busy periods it may take a little longer — thank you for your patience.)
To help us locate your order quickly, please include:
- Your order number
- The email address used at checkout
If an item arrived damaged, defective, or incorrect, just add a short description and a couple of photos, and we'll take it from there.